Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to say hello? Here's how to reach the team behind plsreporter.com, and what we can (and can't) help with.
What This Site Does — and Doesn't Do
Offshore Sportsbooks is an independent research and comparison site. We review and rank offshore sportsbooks that accept US bettors, looking at odds, market coverage, bonus terms, banking options and payout reliability. We are not a sportsbook, we do not accept bets, and we do not process deposits or withdrawals on behalf of any operator listed on this site.
Because of that, we're not able to help with:
- Placing or settling a bet
- Withdrawing funds or resolving a payout dispute with a sportsbook
- Account verification (KYC) issues at a specific operator
- Bonus crediting or rollover disputes tied to a specific promotion
For any of the above, you'll need to go directly to the sportsbook's own customer support team, since they hold your account and your funds.
How to Reach Our Editorial Team
You can contact us by email at [email protected]. We read every message and aim to respond within a couple of business days, though volume can occasionally push that out a little longer.
Useful things to get in touch about include:
- Corrections — if a bonus figure, licensing detail, or feature we've listed for an offshore sportsbook looks out of date or wrong
- Suggestions for how we present odds, bonus terms, or payout information
- General questions about how our rankings and ratings work
- Press, partnership, or content-related enquiries
Reporting a Problem With a Listed Sportsbook
If you've had a poor experience with an offshore sportsbook we cover — a slow payout, an unresponsive support team, or a promotion that didn't match what was advertised — we want to know. Reader reports help us keep our reviews honest and current, and repeated issues at a given operator can affect where it sits in our rankings over time. That said, we can only pass on or note this feedback; we have no authority to intervene in a dispute between you and an operator, since these sportsbooks are licensed offshore and sit outside US regulatory oversight.
A Reminder About Offshore Betting
Every operator featured on this site is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica, and none are regulated by a US state gaming authority. That means the consumer protections you'd expect from a state-licensed sportsbook — segregated player funds, formal dispute resolution, guaranteed payout timelines — do not apply here. Before signing up anywhere, check your own state's current laws on offshore betting, since the legal position varies and can change. If you're weighing up specific operators, our Responsible Gambling page covers the tools and limits worth knowing about before you deposit, and our Terms and Conditions page explains how we source and present our reviews.
Who's Behind the Reviews
You can find more on our approach to research and ranking, and the people involved in putting this site together, on our About Us page.
Before You Contact a Sportsbook Directly
If your query is really for a specific operator rather than for us, a few things speed up the process:
- Have your account username or registered email ready
- Note the date and amount of any deposit, withdrawal, or bonus in question
- Check the operator's own FAQ or help center first — most payout and verification questions are answered there
- Use the live chat or support email listed directly on the sportsbook's site, not a third-party contact
Responsible Gambling Support
If gambling has stopped being fun, or you're worried about your own betting or someone else's, help is available free and confidentially through the National Council on Problem Gambling at 1-800-GAMBLER. Offshore sportsbooks may offer fewer self-exclusion and responsible gambling tools than regulated US operators, so it's worth checking what's available before you deposit. Betting is intended for adults aged 21 and over; if you're not yet 21, this site and the sportsbooks it covers are not for you.